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Answer worldwide challenges.

We assist fintech with customer support, sales, and
business development— globally, in any language.

Find your role

Services for your product's stable growth

24/7 customer support

We provide multilingual support with quality control at every stage.

User experience analytics

We turn customer behaviour data into conversion growth.

International IT product growth

We help your technologies reach users worldwide.

Support automation

We improve response speed and reduce team workload through AI bots.

We assist clients in IT and fintech with support, sales, and business development

8

supported languages

and all of them are spoken in our office

120+

awesome people

are already on our team

10+

countries are
in contact with us

and each feels like home

400k +

requests per month

and all of them are given attention

Find your team

Caring service

Supporting clients from the bottom of our hearts

Smart sales

Helping clients make confident decisions

Global team

Working in many regions and counting

Responsive SMM

Ensuring the company's image is on point

Business or and pleasure

Paying well

High salaries, paid in compliance with the labour code.

Providing healthcare

Extended health insurance with dental plans, checkups, and coverage for your kids.

Delivering tasty food

Free lunches and kitchen always stocked with fresh snacks.

Commuting comfortably

Partial compensation for transport and taxis on the night shift.

Enjoying the view

Cozy office with a beautiful view of the city.

Staying healthy

Partial compensation for sports and wellness.

Learning languages

Foreign language courses in a group format.

Growing together

Training and mentoring during probationary period.

Partying

Unforgettable corporate parties.

Work with us

What teammates say about us

Denis

Customer Support Senior Agent

«I spent a year as a Customer Support Agent, learned many skills and moved to the position of Customer Support Senior Agent. It’s been almost a year that I’m in this position, and I like the atmosphere and my team. I have all the support I need to solve challenging tasks and participate in interesting projects.»

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Intan

Customer Support Agent

«Working at Call Solutions became a great start of my career. A supportive environment, and a comfortable office––all of this makes me feel a valuable teammate and increases my productivity. I’m grateful for the mentoring and the opportunities for professional growth.»

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Dima

Customer Support Team Lead

«When I came to a small, growing company with a cozy office many years ago, I couldn’t imagine that in a couple of years I would be looking at the city from a skyscraper window. I've tried several roles in this company and, thanks to the support of my teammates, I have found my place. Now I help my team grow and achieve goals.»

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Haidar

KYC Team Lead

«I’ve been a part of the company for three years. Starting as a Customer Support Agent, I’ve grown to the top of the KYC department. I appreciate the excellent working conditions, career prospects and generous benefits. The friendly atmosphere and teammates are most important to me.»

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Ira

Head of Unit,
Commercial Department

«After 11+ years of working in an international bank, the transition to a new company was completely new for me. When choosing a new place, I was looking for a good corporate culture, employee benefits package, and dynamic work with interesting tasks. A year later, I found all of these and more at Call Solutions. Thanks to the freedom to create and test new approaches, I got a new position and now work in a team of professionals.»

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Saif

Customer Support Agent

«Working at Call Solutions feels like working with old friends. Everything is easy, and everyone is ready to help»

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Feel our vibe
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Become part of a team where friendship, communication, and mutual assistance are not just words.

Get an offer in 5 simple steps

You’re part of the team!

Grow in a cool international company

Apply

FAQ
Join the team

What products and services does Call Solutions offer?

We provide customer support, KYC, and sales services for international IT products.

What is the work schedule in the company?

We have different office positions: both with standard and shift schedule, according to the labour code.

Can I work remotely?

We value live communication, so we’re working in the office.

Where can I find current open positions in Call Solutions?

All open positions are listed on HH.ru.

What are the steps of the hiring process?

The recruitment process can differ from one position to another. Typically, you will first be interviewed by the HR Specialist, then do an interview with a Team Lead. For some positions, we may ask you to complete a test task.

How can I track the status of my job application?

Please email us at hr@call-solutions.ru. We will share the current status.

Does the company offer development and training programs for team members?

Every new team member goes through product training with our L&D specialists and mentors. This way, they can quickly get to know our processes and corporate culture. We also run workshops and continuously improve our training.

How often do you evaluate your team members? Is there room for growth?

We conduct an annual performance review where you will meet with your Team Lead to discuss your achievements over the past year and explore opportunities for further development within the company, both horizontally and vertically. In 2023, 28% of our vacancies were filled by internal candidates.

What are the technical skills requirements for working in client service?

You won’t need any specific knowledge for most positions in customer service. You will have the opportunity to get acquainted with many processes and be involved in them :)

Join the team